Smarter Enrollment, End User Empathy = Higher Participation & Persistence

About TechHalo Labs

The Team That's Done This Before

TechHalo Labs wasn't founded by AI enthusiasts who discovered the insurance industry. It was built by the team that spent 30 years inside HRTech.

TechHalo Labs wasn't founded by AI enthusiasts who discovered the insurance industry. It was built by the team that spent 30 years inside HRTech, building the infrastructure, scaling it to enterprise, and watching the benefits experience fail members at every turn.

We've seen what "complicated" does to real people making high-stakes decisions about their health coverage. We've seen open enrollment windows close with members still confused. We've seen TPAs drown in preventable calls. We've seen brokers lose clients not because their plans were wrong, but because the experience of using those plans was broken.

We built TechHalo Labs to fix the experience. SKY is how we do it. Halo360 is what powers it.

Our Mission

Insurance is a bet. For decades, carriers have used data to protect their margins. TechHalo Labs is finally using it to protect the consumer.

Our mission is to give every benefits member, regardless of their education level, income, or employer size, the same quality of guidance that wealthy individuals get from a personal advisor. Math-backed. Jargon-free. Decision Certain.

What We've Built

SKY, our AI Benefits Genius, is a 24/7 intelligent assistant who handles the questions members are afraid to ask and the tasks TPAs can't afford to staff for at scale. She operates through AI voice, SMS, and web, deflecting 65% of inbound member service interactions and delivering a 35% reduction in service costs - so the humans in the system can focus on the work that actually needs them. Clients report participation rate improvements of 10–20% in most enrollments.

Halo360 is the intelligent middleware that powers SKY. It integrates with existing TPA systems, carrier data feeds, and HRIS platforms. No rip and replace. No 18-month implementation. Just an AI intelligence layer sitting on top of the infrastructure your clients have already built, and transforming what it can do for members.

Leadership

David Johndrow, Founder & CEO

David Johndrow is a seasoned entrepreneur and strategist whose career has been defined by one recurring mission: humanizing high-tech solutions for the people who have to live inside them.

As one of the youngest Division Presidents at Staffmark, David pioneered strategic, variable-capacity hiring models for hourly workforces, proving early that technology could serve frontline workers, not just executives. Alongside his wife and co-founder Maryann, he built HRLogix, one of the industry's first fully paperless Applicant Tracking Systems. Serving highly regulated sectors including gaming and healthcare, HRLogix achieved a record 78% annual EBITDA, demonstrating that operational discipline and technological innovation aren't in tension; they're the same thing done right.

David has served as a respected voice in the voluntary benefits space, sitting on numerous industry boards that bridge HRTech and insurance. Today, he has reassembled his core team at TechHalo Labs to apply commercial-grade AI to the benefits experience, integrating decades of expertise in hourly workforces and health benefits into a single, cohesive ecosystem.

Away from TechHalo, David serves as a volunteer for the United States Coast Guard and holds a 100-ton Master License, bringing the same precision and leadership to the water that he brings to every venture he builds.

Adrienne Potter, Chief Technology Officer

Adrienne Potter is a technology executive whose career has been defined by one recurring mission: transforming engineering organizations from growth constraints into strategic business assets. Over the past 17 years, she has repeatedly joined companies at pivotal moments (rapid growth, acquisition, organizational transition, or platform reinvention) and built the technical foundations that allow them to scale with confidence.

At Titan School Nutrition, Adrienne grew the engineering organization from three to fifteen engineers in under a year while expanding the platform from 20 to 47 states. Following Titan's acquisition by EMS LINQ, she unified five acquired products under a single engineering strategy, scaled the organization beyond 70 engineers, and established standardized SDLC, Agile, and DevOps practices that supported a successful private equity transaction.

Most recently, Adrienne led the engineering teams behind the data backbone of YouVersion, a global platform serving more than one billion users. Now, as Chief Technology Officer at TechHalo Labs, she is building the engineering foundation behind Halo360, bringing the operational rigor and scalable architecture required to turn ambitious ideas into enterprise-ready products.

Maryann Johndrow, Co-Founder & President

Maryann Johndrow is a pioneer in HRTech with over 25 years of experience transforming "labor-intensive" into "user-intuitive." As one of the earliest developers of Applicant Tracking Systems for high-volume, highly regulated workforces, she built a reputation for making complex technology approachable for the non-technical end user, the exact skill set that SKY required to exist.

Her operational philosophy is rooted in radical efficiency and genuine empathy. At HRLogix, Maryann spearheaded an approach that eliminated administrative redundancy and scaled the company to a 78% EBITDA, not through cutting corners, but through a principled refusal to accept "complicated" as a status quo. Under her leadership, HRLogix became critical infrastructure for over 380 casinos and healthcare organizations before its successful exit.

Now at TechHalo Labs, Maryann is applying those same principles of demystification to the insurance and health benefits sector. By using AI to translate dense actuarial data into personalized, common-sense guidance, she is empowering consumers to navigate risk and lifestyle choices with unprecedented clarity. Backed by the same high-velocity team that built and exited HRLogix, Maryann is once again proving that when you remove the friction between human and machine, industry transformation is inevitable.

In the Field

TechHalo Labs is live delivering measurable results. Benefits in a Card (BIC), an innovative benefits distribution platform founded by Carl Stecker, deployed SKY and Halo360 and saw immediate, quantifiable impact across participation rates, call center efficiency, and service costs.

“We have increased participation by 10–20% in most enrollments and the operations in our call center have never been more efficient. The Halo360 platform is able to provide instant gratification to 65% of our calls without human interaction, allowing us to scale without scaling headcount. The simplicity to the end user is amazing.”- Carl Stecker, Founder & CEO, Benefits in a Card

Across TechHalo deployments, clients report a +16% improvement in participation rates, 65% inbound call deflection, and 35% reduction in member service costs, without adding headcount, without replacing existing systems, and without the multi-year implementation timelines that have historically made HRTech transformation feel impossible.

Built to Be Trusted

HIPAA Compliant, TechHalo's Halo360 platform and SKY AI Benefits Advisor are built to full HIPAA compliance standards. All member data is handled, transmitted, and stored according to HIPAA privacy and security requirements. Business Associate Agreements are a standard part of client onboarding.

SOC 2 Type II In Progress, TechHalo has built its infrastructure to SOC 2 Type II standards and is actively pursuing formal certification. Security readiness documentation is available to qualified prospects under NDA.

30 Years of HRTech Experience, TechHalo was not built by generalist AI developers. Our founding team spent three decades building, operating, and scaling HRTech and benefits administration systems, which means SKY and Halo360 were designed by people who understand what TPAs, brokers, and employers actually need.

380+ Organizations Served (Prior Platforms), The team behind TechHalo Labs built and operated HRLogix, which served as critical infrastructure for over 380 casinos and healthcare organizations. That operational track record is the foundation TechHalo Labs is built on.

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