TechHaloFor TPAs & Administrators
Scale your book of business. Not your headcount.
Deflect 65% of inbound call-center volume overnight and handle the most common service requests without human intervention.
Halo360 Service Engine
World-Class Service.
Instant Gratification.
Automate 65% of routine requests instantly. No hold music. No frustration. Every channel, every time.
- AI Benefits Concierge: Instantly handles the "Big 5", ID Cards, Check Coverage, Pre-Authorization, Find a Provider, and Claim Status, as well as Enrollment.
- Omni-Channel: AI-Voice, SMS, and Web.
- Smart Sequencing: Hand off from AI to live agents with full context only when it matters.
- Governed AI: Predictive, compliant, and secure (PI/PHI) 24/7.
Fear, Uncertainty, and Doubt (FUD) are the old ways of selling. 20-page PDFs and "call the 1-800 number" are gone. The result: You save on operating costs while your clients' employees feel like they have a 24/7 concierge.
ROI Calculator
See Your Savings in Real Time.
Adjust the sliders below to see what Halo360 could save your organization based on industry averages and our client results.
FAQ
Frequently asked questions
How much call volume can we realistically deflect?
TPAs typically deflect 65% of inbound call-center volume, the "Big 5" requests plus enrollment, freeing live agents for the cases that need them.
Can we scale without hiring?
Yes. Because SKY handles routine volume around the clock, you can take on more groups without adding service headcount.
Deflect more calls starting in weeks.
Book a 30-minute strategy session. No commitment required.